Privacy Policy

We are committed to your right to privacy. As a visitor to our website or user of our product, you deserve the ability to control the uses of your personal information. This privacy statement discloses our privacy practices.

If you feel that we are not abiding by this posted privacy policy, please contact us.


How Information is Used

Personal contact information is used in order to contact the user about the services on our site regarding which they have expressed interest, and to provide users with efficient customer and sales support.

Basic demographic information, and information about how users have heard about our product, may be analyzed by our marketing staff to help us market our products more effectively.

Website tracking information may be analyzed to gauge the effectiveness of particular marketing campaigns in terms of numbers of hits and pages viewed. This information is available only to our marketing employees and consultants and does not contain any specific user information.

We are the sole owner of the information collected on this site.


Providing User Information to Third Parties

We do not sell, rent, or otherwise share any personally identifiable or private customer information submitted online from individuals or companies in the US with any third party.

We do not sell, rent, or otherwise share any personally identifiable or private customer information submitted online from individuals or companies outside the US with any third parties other than our Resellers.

We have relationships with Resellers who work on behalf of GCS Software to sell and support our products abroad, and these Resellers sign Reseller Agreements with us. As part of these agreements, we may provide contact information received from individuals or companies outside the US to their local reseller, so they may follow up with further sales or customer support services.

The agreements signed by our Resellers require them to abide by the terms of this privacy policy for any user information received from us. In other words, if we provide user contact information to a reseller, that reseller may not share that information with any third party, and must use it only to provide sales and customer support services.


Website Links

This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected at this website.


Support Knowledgebase

We provide online support to customers and to visitors. If you are a current customer or visitor, you may receive web support by visiting our support web page and logging in. This allows you to view our published FAQs and ask questions of our support personnel. Your questions and our answers may be published on our website, and made available to other website visitors. However, other visitors will have no way of knowing that one or more of the questions on the website was asked by you, as your personal information will not be visible.


Security

We take precautions to protect our customers’ information. When users submit sensitive information via the website, your information is protected both online and offline using standard security best practices such as firewalls and encryption. All servers are kept physically secure in world-class hosting data centers.


Updating Customer Information

We encourage our customers who are registered with our customer support service to update their personal information at any time by logging in and editing their user profile.

Other users may request that their contact information be modified or deleted by contacting us.


Changes to Privacy Policy

We may update this policy from time to time. A “last revised” date will always be included at the bottom of the statement. To keep up-to-date with our privacy policy, please check this page periodically.


Last updated:   Wednesday, November 11, 2015